If you need help resolving a problem, you can grant a support representative login access to your account. A user with an administrator profile can use the following steps.
1. Click on your avatar on the top right of the screen. Go to Settings.
2. Click on Grant account login access and give access to File 365 / Vloeiend IT support.
3. To set the access expiration date, choose a value from the Access Duration picklist
4. Klik Save
